Like many of the families Toybox supports, the family have a long standing and deep-rooted connection to the streets. Before having children, Gabriela spent much of her own childhood and adolescence living on the streets.
When she fell pregnant with Carlos, Gabriella made the decision that she wanted to leave her life on the streets for good. Yet, as is often the case, she struggled with a series of personal challenges and setbacks and Carlos and Beatriz were born and spent their early years on the streets. It was around this time that our partner, ALALAY first came into contact with the Calderón family and began providing support and guidance to Gabriela and found a safe place for the family to live.
Here, the family lived together for a number of years. However, growing up Carlos and Beatriz experienced periods of instability and conflict at home, resulting in them making the decision to escape to the streets. During this time, the pair would often be found sleeping under bridges.
ALALAY’s street outreach team worked closely with Carlos and Beatriz while they were living on the streets, initially offering support in areas where it was needed most such as providing food and emergency medical treatment.
As well as offering a constant and reliable presence in the children’s lives at this time, crucially, the team were there to listen without judgement. This support was critical in Carlos and Beatriz’s journey away from the streets. During this time, the siblings also took part in many of the recreational activities run by ALALAY, giving them the opportunity to learn, develop, and play in a safe place where they were cared for and able to build friendships.
The team then also worked closely with Gabriela, Carlos and Beatriz to support them to address the underlying challenges they faced through family counselling sessions. Together, over time, they worked on a plan to enable the children to return home to Gabriela and for the family to reunite. Since then, they continue to be involved in many of the project activities which focus on strengthening family relations, through follow up visits and individual counselling sessions. Gabriela also attends parenting workshops where she is able learn positive parenting strategies and techniques to support her in her ongoing relationship with her children, while Carlos and Beatriz regularly attend life skills workshops to support their personal development and growth.
Shortly after reuniting as a family Beatriz said, “We still don’t feel like we’re a normal family or one of those that you see on the television or in adverts. We’ve still got a long way to go until we get there, but we’re making progress and we’ve improved some things. The place where we live now feels safer and we don’t fight as much at home. Carlos has learned a lot from everything ALALAY have done - I have seen that he and mum can talk normally without fighting.”
Carlos also acknowledged the positive changes in his life. “Sometimes, I think about how much I want to be out on the streets with my friends, but then I remember the fights with my family and realise how far we’ve come. We still fight, but much less. Before, I used to escape and go to the streets when we fought but now, I just go and take a few minutes in my bedroom to calm down and I stay with my family.”
Between March and August 2020, the Calderón family were unable to work because of the pandemic. For a family who already lived a hand-to-mouth existence, this proved devastating and resulted in them building-up a large debt of unpaid rent. They were also left without money to purchase essentials including food, masks and hygiene items. At this time, ALALAY were able to support the family with emergency supplies. In September 2020, the family were able to start work again and reached an agreement with their landlord to pay their rent in instalments.
During outreach sessions, ALALAY’s street team initially identify children and young people who have left home and ended up on the streets. Over time as they establish a relationship of trust, the team begin to find out more about each child’s background and family history.
This helps them to assess whether it would be feasible and safe for the child to be reintegrated with their family. If it seems like there is a chance of bringing a child home, the team will then approach the family to find out whether they are open to the possibility.
At this point, the team also work in close collaboration with external agencies including the Ombudsman for Children and Youth, the public authority with responsibility for the welfare of children and young people.
In cases where family reintegration is possible, ALALAY provide support to both the child and the family. This is delivered through counselling, family orientation sessions and, if necessary, a small grant which gives families the chance to purchase basic equipment to help with a child’s homecoming including essentials such as a bed, mattress and blankets.
Eduardo acknowledged that this work is not straightforward and in some cases families are not receptive to the idea of their child returning home. “When they do accept the child, because the Ombudsman’s Office intervenes, violence towards the child can increase, which normally results in the child leaving home again for the streets.”
This reality is something that Eduardo and the team are always alert to and is why their focus on providing support to parents and caregivers alongside the child both before, during and after reintegration is so important. Throughout the process, the team work directly with caregivers to help them identify and address the root causes of their behaviour and to overcome issues such as abuse and violence within the home.