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SMS terms


Text donation is an easy and simple way to donate. If a service is advertised as a text donation service then the money is taken from your mobile phone account or pre-pay balance and paid to us by your network.

If you make a text donation Toybox (registered charity number 1084243) will receive 100% of your donation(s). You may also be charged for one text message each time you text us at your network’s charity or network rate. Always get the bill payers permission.

By using this service you WILL also receive a free text within 24 hours asking you to consider giving £3 a month to us by text donation. If you don’t want this to happen text STOP to 70300 or in reply to the first message your receive. If you do want to give £3 a month then reply by texting STREET to 70300 then you will give £3 a month to us until such time as you text STOP in reply to any of our messages. You may also decide to miss a payment by texting SKIP to 70300 instead.

If you contact us by text and subsequently wish to change your mind about future contact, please reply NO INFO to any future text from us.

If you access the Internet from a mobile phone you may incur data charges. Please ensure that the connection you use is secure and take reasonable security precautions particularly when using WiFi.

We use a company called Vir2 to provide a text helpline for dealing with any issues related to text donation services. Call 0330 660 0425. Please do not use this number for contacting the charity.