Want to know the nuts and bolts of how Toybox works? Need to know Toybox’s policy on Child Protection? Interested in how we choose and evaluate the work of our partners? Find out all you need, plus all you want to know about Toybox in our open information policy.
We believe the people and organisations with whose support we rely on have the right to know and understand how Toybox works and makes its decisions. We want all those who generously support Toybox and make our work to change the lives of street children a possibility, to know how effective we are and the impact we are having. We also share this information with those we seek to serve across the world through our work, as well as our international partners.
Toybox is committed to being transparent in all aspects of its work as well as remaining accountable to all key stakeholders, in particular to the street children and their families. We encourage our partners to make information available to those communities within which they work.
The ultimate foundations of Toybox’s Open Information Policy is that being transparent is best practice, not only for Toybox as we strive to improve and increase our impact but also for all of those people interested to know more about us.
However there are certain types of information that we will not disclose because they are confidential. For example:
- The names and contact details of our donors, supporters, beneficiaries, partners and staff - Legal matters or issues under negotiation
- Information which is concerned entirely with internal operations and administration
- Information which would compromise our ability to fundraise
- Details which could threaten the children and families we work with or our partners’ staff or Toybox’s staff
We are also very keen to keep an eye on the use of our resources and ensure we are working within our capacity to respond to requests. Therefore we retain the right to decide how much or how little we are able to say in responding to enquiries. That said, please do let us know what you are interested to hear. Below you will find the full list of information available to you, either by downloading from the website or by requesting by emailing: [email protected]
Toybox: The Basics
|Our objects and value||Website|
|About us: who we are and what we do||Website|
|Organisational structure||On request|
|Toybox timeline: Our history||On request|
|Partner selection process||On request|
|Our Leadership Team||Website|
|Our Auditors, bank and regulators (annual report)||Website|
|Toybox and the Fundraising Regulator||Website|
|Toybox Customer Feedback Policy||Website|
|Toybox Donation Policy||Website|
|Toybox Anti-Bribery Policy||Website|
|Toybox Child Protection Policy||Website|
|Toybox Data Protection Policy||On request|
|Toybox Health and Safety Policy||On request|
|Toybox Ethical Fundraising and Partnering Policy||On request|
|Toybox Reserves Policy||On request|
|Toybox Equal Opportunities Policy||On request|
|Toybox Care for the Environment Policy||On request|
Finances and performance
|Annual Report and Audited Accounts||Website|
|Major institutional donors||Website|
Coalitions and affiliations Toybox belongs to